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7chefs - FAQ's
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FAQ’s

Storage

Yes. Some of our pasta packages can be frozen and are labelled with "Product is suitable for freezing before cooking”. Some of our packs do not recommend freezing after cooking. Our pasta has a ‘use by’ or 'best before' date and should either be frozen or consumed by this date. It is recommended to keep pasta refrigerated below 5⁰C
It is recommended to consume pasta immediately once opened.

Preparation

Our pasta cooking instructions can vary per variety. We recommend preparing the pasta as per the cooking instructions specified on pack.
We recommend bringing water to a boil and adding salt to the boiling water, followed by adding the pasta. Reduce water to a gentle boil stirring pasta frequently. Ensure you follow instructions on pack and that you don’t over cook the pasta. Try not to separate pasta that may be stuck together, stir frequently and allow the pasta to naturally separate in the water.
To prevent filled pasta falling apart, it is important to keep water at a gentle boil, enough to see some bubbles around the pasta. Continue to stir gently and avoid overcooking the pasta.
In a large saucepan, bring 3-4 litres of salted water to a boil. Ensure you reduce heat to a gentle boil, before gently adding pasta to water. Do not separate pasta pieces before cooking or as you gently place pasta pieces in water. Cook for 4 minutes or to preference, ensuring you gently stir pasta only once. Pasta pieces will separate in water as they gently cook. Scoop pasta out gently and partner with your favourite sauce or one of Grand Italian Tuscan Finest delicious pasta sauces.

Product

Some of our pasta is pre cooked/par cooked. This is a process whereby pasta is partially cooked which can be finished or reheated later. This is commonly used in the restaurant industry to provide convenience and provide speed of preparation.
Gluten Free products are not currently available.
7 Chefs is not Halal certified.
7 Chefs products are made available for purchase Australia wide at a number of major supermarkets, deli’s and specialty stores. For product availability please contact 1800 202 410, email info@7chefs.com.au or visit our website at www.7chefs.com.au
7 Chefs operates from an expansive contemporary production facility in Fawkner, Victoria. As a proudly Australian owned and operated business, we source our fresh ingredients locally wherever possible.
If you would like to sell any of our products, please contact our sales team on 1800 202 410, email info@7chefs.com.au or visit our website at www.7chefs.com.au
Unfortunately, our products cannot be purchased directly from our factory, however our products are available from a number of supermarkets and conveniences stores around Australia.
No. All our products are free from Genetically Modified Materials.
We do not generally use any ingredients that contain Palm Oil. Regardless, our Quality team have systems and checks in place to ensure that, if any ingredient is to contain Palm Oil, they are responsibly sourced with no risk to deforestation or wildlife.
Yes. All our pasta is pasteurised to ensure it is maintained fresh and safe to consume across its shelf life.
Durum wheat is a spring wheat variety that is typically ground into semolina and used to make pasta. It is a more dense flour than common flour and has the benefits of a higher protein content and gluten strength.
All nutritional and ingredient information can be found on the back of our packs. Allergens are highlighted on the back of our packs to ensure consumers are aware of any allergen risks they may be sensitive to.
1. In a large saucepan, bring 3-4 litres of salted water to a boil. 2. Reduce heat to a gentle boil and gently add pasta to water. 3. Do not separate pasta pieces before cooking, as they will separate in the water. 4. Cook for 4 minutes or to preference, stirring once. 5. Scoop pasta out gently and partner with your favourite sauce. Note: Cooking temperatures and times are provided as a guide, as appliances may vary. CAUTION: Product will be hot. Take care when handling.

Recyclability

Most Grand Italian packaging is recyclable. Below is information on materials used and how you can recycle our packaging. Grand Italian Tuscan Finest Sauces: Tub (5 – Polypropylene Recyclable in your curb-side bin). Lid (5 – Polypropylene Recyclable in your curb-side bin). Film (5 – Polypropylene No longer return to store to recycle). Sleeve (21 – Cardboard Recyclable in your curb-side bin). Grand Italian Gnocchi & Grand Italian Tuscan Finest - Pan Fry Gnocchi and Pasta Bags: Bag (No longer return to store to recycle). Grand Italian Pasta Meal Kits: Bag (No longer return to store to recycle). Box (21 – Cardboard Recyclable in your curb-side bin). Tub (5 – Polypropylene Recyclable in your curb-side bin). Film (5 – Polypropylene No longer return to store to recycle). Lid (5 – Polypropylene Recyclable in your curb-side bin).
Although the REDcycle program has temporarily paused, the logo remains on our packaging as we await results of an alternative soft plastics recycling program. Soft plastics should currently be disposed of in your rubbish bin and not in your home kerbside recycling bin.